Privacy Policy

Last updated: 1.12.2025
Effective date: 1.12.2025

SynticNet s.r.o. (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share and protect your personal data when you use the Website www.aisnwer.eu (“Services”).

We handle personal data in compliance with the General Data Protection Regulation (GDPR) and — where applicable — other relevant data protection laws (e.g. the ePrivacy Directive).

1. Data Controller

The data controller for the personal data processed via this Website is:
SynticNet s.r.o.
Registered address: A. Pietra 10645/17, Martin - Slovakia
Contact email: info@ainswer.eu
If you have questions regarding your personal data or this Privacy Policy, please contact us via the email above.

If you have appointed a Data Protection Officer (DPO) or an EU representative (when required), include their contact information here.

2. What Data We Collect & How

We may collect and process the following types of personal/information:

• Information you provide voluntarily: e.g. name, email address, username, if you register, subscribe to newsletter, contact us or submit feedback.

• Technical / Usage Data (automatically collected): e.g. IP address, browser type, OS, referral URL, pages visited, time and date of visit, cookies and similar tracking technologies — depending on your cookie settings and consent.

• Other data you voluntarily supply: e.g. in contacting us, or using features on the Website (if any).

How we collect data:

• Through forms on the Website (e.g. contact form, subscription form) if present.

• Automatically when you access or use the Website (via cookies or similar technologies), analytics tools, server logs — depending on website setup.

3. Purposes of Data Processing & Legal Basis

We process personal data for the following purposes:
1.) To provide, maintain and improve the Website / Services
2.) To respond to your enquiries, messages, feedback
3.) To send newsletters or marketing communications — only if you have explicitly consented
4.) To analyse usage of the Website (analytics, diagnostics)

You may modify or withdraw your consent at any time (e.g. by unsubscribing from newsletters, disabling cookies) — see Section “Your Rights” below.

4. Sharing & Disclosure of Data

We will not sell your personal data. We may share your data with third parties only in the following circumstances:

• With service providers/partners who help us operate the Website (e.g. hosting providers, analytics providers, email-service providers), provided they agree to keep data secure and only process it for our purposes.

• If required by law, regulation, court order or government authorities.

• To protect rights, property or safety of the Company, users or public.

Any third-party services may have their own data policies. Once we share your data, we are not responsible for how third parties handle it (except where we remain subject to GDPR).

5. Cookies & Tracking Technologies

We may use cookies, browser local storage and similar tracking technologies to collect technical and usage data about your visit. Cookies may be used to:

• Enable basic website functionality (e.g. remember session, preferences)

• Analyse and improve the Website (analytics)

• Manage consent and user preferences

We will ask for your consent to store non-essential cookies (e.g. analytics, marketing) as required under EU law (ePrivacy Directive + GDPR).

You can manage your cookie preferences or disable cookies via your browser settings — note this may impact some functionality of the Website.

6. Data Security & Retention

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

We will retain your personal data only as long as necessary to fulfil the purposes for which the data was collected, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

7. International Data Transfers

If any of our third-party providers are located outside the European Economic Area (EEA), we will ensure that appropriate safeguards (e.g. standard contractual clauses, adequacy decisions) are in place to protect your data, in compliance with GDPR.

8. Your Rights (under GDPR)

Depending on where you live, you have the following rights regarding your personal data:

• Right to access the data we hold about you

• Right to rectification (correction) of inaccurate or incomplete data

• Right to erasure (“right to be forgotten”), under certain conditions

• Right to restriction of processing

• Right to data portability

• Right to object to processing (e.g. direct marketing, profiling)

• Right to withdraw consent at any time (for processing based on consent)

To exercise any of these rights, please contact us at [contact email]. We will respond within the time frames required by law.

9. Children’s Privacy

Our Website is not directed to minors. We do not knowingly collect personal data from children under 13 (or under the age required by your jurisdiction). If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will delete such data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time (e.g., when our data practices or applicable laws change). When we do, we will post the updated version on the Website and update the “Last updated” date. We encourage you to review this Privacy Policy periodically.

11. Contact Information

If you have questions, concerns or requests about your personal data or this Privacy Policy, please contact us:
SynticNet s.r.o.
A. Pietra 10645/17, Martin - Slovakia
Email: info@ainswer.eu